Services

Heather MacDougall, JD, CSP partners with and advises companies on workplace issues with a focus on health and safety. Heather's previous experience as Chair, U.S. Occupational Safety and Health Review Commission (OSHRC) and as senior executive of a large corporation provides an unparalleged and unique perspective for her clients.

Heather is widely recognized and respected for the knowledge and credibility to engage with stakeholders, including OSHA, continually improve workplace health and safety in organizations, including through EHS management systems, strategic planning, goal setting, and deployment of innovative technologies, and to defend your safety program when appropriate, with a commitment to providing an exceptional level of service. In addition, as a seasoned C-suite professional, she is well equipped to provide fractional leadership to support your company with top-tier expertise at a premium value.

Risk Management

Risk assessment and mitigation
EHS management systems (e.g., ANSI Z10 , ISO 45001)
Standards, policies & procedures
Regulatory compliance
Recordkeeping
Compliance audits
Investigation of incidents, root cause analysis, corrective actions
Project development and assessment
Contractor management & compliance
Transportation safety
Process safety management
Safety engineering and Prevention through Design
M&A due diligence issues

Defense

OSHA & state OSH agency inspections
Informal conferences and negotiating favorable settlements
Litigating citations and appeals
National Emphasis Program focus
Issues related to OSHA's severe violators enforcement policy
Whistleblower and retaliation complaints
Crisis management & response
Litigation of nearly any kind of workplace case (e.g., discrimination)
Amicus curiae representation
Expert witness services

Strategic Planning & Review

Organizational structure (and headcount) for safety
Strategic planning
Strengthening the relationship with Ops partners (operations, finance, HR, legal, etc.)
Operational plans
Making the case for safety investments
Goal setting
Business reviews (e.g., MBRs, QBRs)
Best practices and benchmarking

Capability Building & Engagement

Human Organizational Performance
Human Factors (Ergonomics)
Competency & resislence
Onboarding & training (and effectiveness)
Internal communication
Engaging your workforce
Leader accountability
Total Worker Health & wellness
Safety as an organization value

Data & Analytics

Evaluation of EHS information management and insights
Metrics (including leading) & performance measurement
Improving incident reporting
Development of good observation programs
Use of AI
Action effectiveness
Driver analytics
Innovating with technology
Assessment of safety technology

Board & Stakeholder Engagament

Partnership & alliances
OSHA's Voluntary Protection Program (VPP)
Regulatory or legislative engagement
Associate safety committees
Agency rulemaking proceedings
Independent audits
Public reports (human capital management & sustainability)
Board advisor or director